Hotel Unicus Palace Old Town - Destigo Hotels

–Excellent location - show map
+75 photos
Scored 9.1
Rated superb

Excellent location!

9.8
  • City view
  • Pets allowed
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

About this property

Elegant Accommodation: Hotel Unicus Palace Old Town in Kraków offers a 5-star experience with free WiFi in public areas. Guests enjoy private check-in and check-out, a 24-hour front desk, concierge service, and full-day security. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms with walk-in showers, bathrobes, and free toiletries. Additional amenities include minibars, soundproofing, and parquet floors. Dining Options: A buffet breakfast with local specialities, warm dishes, fresh pastries, cheese, fruits, and juice is available. Room service and a tour desk enhance the stay. Prime Location: Located in the city centre, the hotel is 15 km from John Paul II International Kraków–Balice Airport. Nearby attractions include Jan Fejkiel Gallery and St Mark's Church. Guests can enjoy kayaking or canoeing in the surroundings.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Tea/coffee maker in all rooms
Destigo Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Kraków, this hotel has an excellent location score of 9.8

Breakfast info

Buffet

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 single bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Eleanor
United Kingdom United Kingdom
“The comfy room. Renovated rooms are lovely. Great location. Nice staff. Good breakfast”
Craig
United Kingdom United Kingdom
“Access to free coffee machine and pastries at 4pm on the first floor where they also serve breakfast is a bonus. Hotel was centrally located making it easy for the walk to the bus station near the shopping centre for a trip to Auschwitz and you're...”
Traveller
United Kingdom United Kingdom
“Lovely hotel, very well situated near the town square, elegant rooms with lots of facilities, helpful staff and wonderful buffet breakfast.”
Michalina
United Kingdom United Kingdom
“Smack down in Old Town, round the corner from the Basilica, Czartoryski Museum, Gallery and most other central locations. Comfy beds, great water pressure, lovely interior.”
Gail
United Kingdom United Kingdom
“The property was spotlessly clean, well situated in the old town and staff were friendly.”
Kevin
United Kingdom United Kingdom
“Friendly staff,clean room 12 o’clock check out and close to the main square”
Anne-marie
Ireland Ireland
“The hotel was perfect. The greeting at reception was heartwarming. Which is unusual in our current society. The receptionist (I didn’t manage to get her name) and her colleague (Wiktor) were friendly, and engaging - listened attentively. For...”
Anna
Austria Austria
“Beautiful rooms, good breakfast and friendly and helpful staff! Definitely recommended!”
Angela
United Kingdom United Kingdom
“Clean, great location with beautiful spacious room”
Mark
United Kingdom United Kingdom
“Great location to explore Krakow and the surrounding area.”

Hotel surroundings

House rules

Hotel Unicus Palace Old Town - Destigo Hotels takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of 300 zł is required on arrival. That's about US$81. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 6 years
Extra bed upon request
Free
7+ years
Extra bed upon request
150 zł per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Unicus Palace Old Town - Destigo Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of 300 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.