Get the celebrity treatment with world-class service at ZamZam Pullman Makkah

Pullman Zamzam Makkah offers a serene and comfortable experience just steps from Al Masjid Al Haram, within the King Abdul Aziz Endowment. Its prime location provides direct access to the Holy Mosque, making it an ideal choice for those on a spiritual journey during Hajj or Umrah. The hotel features over 1,301 rooms and suites, many of which have been recently renovated. Options include partial views of the Kaaba, direct Haram views, or city skyline panoramas. All rooms are designed with guest comfort in mind and include live Haram audio, prayer mats, and a dedicated area for prayer. The interiors reflect traditional Islamic architecture, with calming color palettes, geometric patterns, and design elements inspired by the region’s spiritual and cultural heritage. For those seeking more space and privacy, the Presidential and Royal Suites offer separate living areas and expansive layouts suitable for families and distinguished guests. Renovation work continues across guest areas, enhancing both comfort and functionality. Facilities include a fitness centre, dedicated prayer rooms, accessible features, and valet parking. The hotel offers a variety of dining options. Al Zahra and Al Amber restaurants serve international and regional cuisine, while Al Yasmin provides buffet dining in a contemporary setting. Light meals and pastries can be found in the Tea Garden Lobby Lounge, with additional convenience available from the Grab & Go café. Pullman Zamzam Makkah combines spiritual focus, convenience, and thoughtful amenities to support a meaningful stay in the heart of the Holy City.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

Breakfast info

Continental, Vegetarian, Halal, Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
1 single bed
1 single bed
1 single bed
1 single bed
1 single bed
1 single bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
1 single bed
2 single beds
1 single bed
1 single bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Globe Certification
Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Sharmeen
United Kingdom United Kingdom
The rooms were on good and we had a comfortable stay
Mohammed
Egypt Egypt
3rd time in this hotel, Special thanks to Ahmed Elharby for making our stay the best
Faisal
Saudi Arabia Saudi Arabia
Perfect Location 👌 Mr. Basim at reception was so helpful. Thanks
Siti
Australia Australia
Very convenient location, warm and friendly staff, great breakfast buffet selection, we truly appreciate and enjoyed the upgrade to a suite.
Amna
United Kingdom United Kingdom
Location, staff, facilities, cleanliness, size if the suite.
Atiq
United Kingdom United Kingdom
best location . you can get the best rewards of praying in haram while you are in the building. on the 9th floor for men and 10th women prayer hall.
Muhammad
United Kingdom United Kingdom
The location was amazing and very clean environment. Easy to find
Nushrath
United Kingdom United Kingdom
Amazing service! Basem at the reception was extremely kind and helpful. We spent a long time waiting in the que so he upgraded our rooms to the executive suite! The room was in spectacular condition and all the staff we extremely friendly and...
Fahuma
South Africa South Africa
Location to haram was very convenient. Breakfast was good.
Damaraou
France France
Excellent! The staff is very nice. Thank you very much to Mr. Badara, he is great!

Hotel surroundings

Restaurants

1 restaurant on site
Al Zahra Restaurant
  • Cuisine
    International
  • Ambiance
    Family friendly
  • Dietary options
    Gluten-free

House rules

ZamZam Pullman Makkah takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
SAR 150 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

-During the holy month of Ramadan Morning Breakfast will be served as Suhoor and Dinner Meal will be served as Iftar.

-Guests are required to show a photo identification and credit card upon check-in.

-Please note that all Special Requests are subject to availability and additional charges may apply.

- The property is going through renovation works until Sat 09 Dec 2025. During this period, guests may experience some noise or light disturbances.

License number: 10001442