SureStay by Best Western Massena

–Great location - show map
+26 photos
Scored 7.8
Rated good

Free WiFi

10
  • Kitchen
  • Pets allowed
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

About this property

Comfortable Accommodations: SureStay by Best Western Massena in Massena offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Essential Facilities: Guests enjoy free WiFi, private check-in and check-out, a 24-hour front desk, and concierge services. Additional facilities include an outdoor seating area, picnic area, bicycle parking, and free on-site private parking. Breakfast and Dining: A continental breakfast is served daily, featuring fresh pastries, cheese, fruits, and juice. The hotel also offers a variety of dining options, including a kitchenette and kitchen facilities for added convenience. Local Attractions: Located 8 km from Massena International Airport, the hotel is near Seaway Bridge (22 km), Historic Cornwall Jail (24 km), and St. Lawrence Power Development Visitor Centre (28 km). Guests appreciate the room cleanliness and attentive staff.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms
  • Breakfast
SureStay Collection by Best Western
Hotel chain/brand
SureStay Collection by Best Western

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Continental

Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 sofa bed
and
2 large double beds
1 large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Ronald
United States United States
“Very disappointed that there was no breakfast included or offered.”
Sonja
United States United States
“Beautiful lakeside location. Nice large room with a kitchenette. Basic continental breakfast. Short walk to the shoreline. If you like country living, this is it!”
Tracy
United States United States
“Great location and staff Water pressure in shower great Breakfast room very handy”
Byron
United States United States
“La calidad del hotel es excelente, buen servicio y sobre todo la amabilidad en el servicio.”
Kevin
United States United States
“The room was clean and actually very nice. The property is safe and quiet. I like!”
Anthony
United States United States
“Clean, well kept, pleasant staff nice rooms, easy check in good location really was impressed”
Martha
United States United States
“The staff was super friendly and it was very clean”
Stephen
Canada Canada
“Convenient location. Room was clean with plenty of room to move around.”
Erin
Canada Canada
“very clean. well lit, after arriving later than expected”
Tashauna
United States United States
“They have clean beds, the facility and room was clean. The carpet looked and smelt new.”

Hotel surroundings

House rules

SureStay by Best Western Massena takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Pets fees is $35 Per Pet, Per Night.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SureStay by Best Western Massena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.