This Long Beach, California hotel is located on the waterfront, next to the Carnival Cruise Line and Queen Mary terminals. The hotel offers free Wi-Fi and an on-site restaurant. There is also a beach within walking distance and an outdoor pool & hot tub.
Hotel Maya features guest rooms with 37-inch flat-screen TVs and MP3 docking stations. Coffee makers and aromatherapy bath amenities are also offered in each room.
A fitness center is available at the Maya Hotel. A business center is also available. The hotel's Fuego restaurant serves Mexican and Latin cuisine for breakfast, lunch and dinner.
The Aquarium of the Pacific and the Long Beach Convention Center are minutes from the Hotel Maya. Downtown Long Beach is also nearby.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
This property has 4 third-party sustainability certifications.
Green Key Global Eco-Rating
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
8.4
Facilities
8.4
Cleanliness
8.5
Comfort
8.4
Value for money
7.6
Location
9.1
Select topics to read reviews:
Guests who stayed here loved
Yauheniya
Belarus
“Good location if you need to be close to the cruise terminal . Check in was quick and easy. Staff is amazing especially housekeeping . Overall I was satisfied with the stay at Maya Hotel .”
K
Kate
United Kingdom
“The decor was very cool and unique , great shuttle service to the Pike Outlet”
S
Stephen
United Kingdom
“Lovely location close to the Queen Mary. Very comfortable room with balcony and sea view.
The pool restaurant and bar areas were very enjoyable with friendly staff”
J
Joanne
Canada
“The breakfast was pricey. Location was good, on the premises,”
N
Nakeisha
United States
“The view was right off the ocean. There was a balcony so you were able to relax and enjoy the view. Although the room was right off the pool, it was not loud or distracting.”
V
Vicki
United States
“We like the ease of it and the helpfulness of the staff.”
J
Jamila
United States
“The hotel was nice and clean, the bed was very comfortable, shower pressure was great and I like that they had a restaurant with a bar and the food was good.”
J
Janice
United States
“Location by the water, bus to take you to the dock.”
Sonia
United States
“Este hotel maya y restaurante es tan bello me encanta y no me canso de ir cada vez que puedo”
Aryana
United States
“I loved the decor in the hotel. I also loved that staff was super friendly.”
Hotel surroundings
Food & Drink
Breakfast
Very good breakfast included with select options or available at the property for US$19 per person.
Additional dining options
Lunch • Dinner
Fuego Restaurant
Cuisine
Mexican • Latin American
Service
Breakfast • Lunch • Dinner
More food and drink
Meals • Restaurants • Facilities
House rules
Hotel Maya takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
Check-in is only possible for guests aged between 18 and 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
When travelling with pets, please note that an extra charge of $100 per stay applies.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of US$100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Belarus
United Kingdom
Canada
United States
