Comfortable Accommodations: Rooms feature air-conditioning, free WiFi, and amenities such as a refrigerator, work desk, and TV. Guests appreciate the room cleanliness and excellent service support.
Leisure Facilities: The hotel offers a seasonal outdoor swimming pool and a fitness room. Free on-site parking is available, along with a elevator and a 24-hour front desk.
Convenient Location: Located in Charleston, the property is 1.9 mi from Charleston International Airport. Nearby attractions include Hampton Park and The Citadel, each 12 mi away.
Guest Satisfaction: Highly rated by guests for its cleanliness, attentive staff, and breakfast provided by the property.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.1
Value for money
8.8
Location
8.7
Free Wifi
8.4
Select topics to read reviews:
Guests who stayed here loved
Alfred
United States
“Quiet and clean front lobby attendant accommodated to my request bc I had pulled my back so she gave me a room that didn’t require a far walk”
Dennis
United States
“The cleanliness and the staff and the breakfasts were great”
Natalya
United States
“The accommodation was close to where I needed to be!”
A
Antoinette
United States
“The only thing I noticed was the room was smaller than the last Tru By Hilton we stayed in but the room was nice.”
Rodney
United States
“The staff was so friendly and helpful. Breakfast was good. Check-in went quick and smoothly.”
Briasha
United States
“It was clean nice my son got to get in the pool it was a great stay”
James
United States
“Step in Shower, Comfortable chair in room. Large TV.”
B
Brenda
United States
“Clean, friendly, tucked back from the noisy highway. Comfy bed, clean bathroom. Decent breakfast.”
S
Shervon
United States
“The hotel was clean, and I love the colors inside the lobby.”
Scott
United States
“The lady who checked us in was very professional and courteous.”
Hotel area info
House rules
Tru By Hilton Charleston Ashley Phosphate, Sc takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Must-know information for guests at this property
When traveling with pets, please note that an extra charge of 81.75 dollar per pet, per stay applies.
An electric car charging point is available at the property for guests to use.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
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