Sustainability certification

Tru By Hilton Charlotte Airport Lake Pointe

–Great location - show map
+24 photos
Scored 8.5
Rated very good

Staff

9.0

Property highlights

About this property

Comfortable Accommodations: Rooms feature air-conditioning, free WiFi, work desks, and modern amenities. Guests appreciate the room cleanliness and comfortable beds. Facilities and Services: The hotel offers a fitness center, sun terrace, seasonal outdoor swimming pool, and free bicycles. Additional services include a bar, games room, and free airport shuttle. Convenient Location: Located 1.2 mi from Charlotte Douglas International Airport, the hotel is near attractions such as Billy Graham Library (1.8 mi) and Bank of America Stadium (4.3 mi). Paid on-site private parking is available. Guest Satisfaction: Highly rated for room cleanliness, airport shuttle, and convenient location.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • Facilities for disabled guests
  • Bar
Tru by Hilton
Hotel chain/brand

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Renae
United States United States
“The staff was very helpful with local restaurants. The room was very clean and a very nice day overall. Would definitely recommend ☺️”
Banks
United States United States
“Everyone was very nice and the room was nice ,clean, comfortable. I wish the bar had been open for a drink.”
Roxane
United States United States
“Clean the staff was friendly my room was great the hot breakfast was lovely”
Quanolia
United States United States
“The location and the staff was very nice.Hotel was very clean.”
Dudley
United States United States
“The staff was responsive and helpful from start to finish. Very clean and comfortable rooms.”
Jeannette
Puerto Rico Puerto Rico
“Breakfast was ok, even better if started earlier. Regularly starts at 6 but at this location was at 6:30 which can be late for people looking to arrive early tot eh airport for their flights.”
Sanchez
United States United States
“Rooms are clean and visually lovely. Staff was friendly, helpful and professional. The breakfast was top notch.”
Chi
United States United States
“After being stuck in Charlotte and multiple issues arising, that hotel and especially the front desk clerk were absolutely amazing. We’d just come from a different, last minute hotel that was a nightmare. Such a relief after the rest of the crazy.”
Eileen
United States United States
“Liked the pool and fitness room. Staff were great.”
Krisha
United States United States
“Beautiful hotel and had a great atmosphere and friendly staff. Confusing though being attached to another hotel”

Hotel area info

House rules

Tru By Hilton Charlotte Airport Lake Pointe takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.