Sustainability certification

Tru By Hilton Jacksonville St Johns Town Center

–Excellent location – show map
+17 photos
Scored 8.7
Rated excellent

Excellent location!

9.4
  • Pet friendly
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator

About this property

Comfortable Accommodations: Tru By Hilton Jacksonville St Johns Town Center in Jacksonville offers air-conditioned rooms with private bathrooms, free WiFi, and modern amenities including a work desk, TV, and free toiletries. Facilities and Services: Guests can enjoy a fitness center, games room, and 24-hour front desk. Additional services include a minimarket, elevator, full-day security, and free on-site parking. Dining Options: A buffet breakfast is provided each morning, featuring a variety of options to start the day. Location and Attractions: Located 21 mi from Jacksonville International Airport, the hotel is near EverBank Field (9.3 mi), Fort Caroline National Memorial (9.9 mi), and Jacksonville Beach Golf Club (9.9 mi). Highly rated for staff, breakfast, and room cleanliness.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
Tru by Hilton
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Buffet

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Enrique
United States United States
“The location was excellent. Lots of restaurants nearby. The facility itself had lots of lobby room for my daughter's soccer team to hang out. Also, it was clost to the main highway, so we could go to and from our soccer fields easily.”
Kathy
United States United States
“nice staff lady. booking.com messed up reservation as i booked 2 rooms with booking but hotel said they only had one but fixed booking.com mistake as cant get a person on the phone immediately”
Chad
United States United States
“Location, value, comfort. I loved seeing people use the pool table and common space for hanging out with family over the Thanksgiving weekend.”
Claudiu
Romania Romania
“Very nice hotel and people. Our stay was very comfortable in a great location for shopping and short drives to attractions in the Jacksonville area. Included breakfast was a great plus to our stay.”
Sherri
United States United States
“Perfect location for shopping convenience and multiple restaurant options nearby. Hotel clean and inviting. Pool table and Foosball available in lobby. Staff welcoming and friendly. Rooms and bathrooms clean.”
Tudor
United States United States
“Would love to have had a coffee pot in the room. Would love to purchase towels you have.”
Heather
United States United States
“Great location! Very friendly staff. Really clean. Bed and pillows were so comfortable.”
Kristina
United States United States
“Your location was stellar! So many options for food, entertainment and shopping within walking distance!”
Mariela
United States United States
“The location was perfect, close to restaurants and stores. The breakfast was very good, I found everything I needed.”
Derek
United States United States
“The customer service from Tim covering the desk on night shift, and the lady who covered on day shift, made this experience so much more enjoyable. They were knowledgeable about what we needed while there and suggested other pleasurable...”

Hotel area info

Food and Drink

Breakfast

  • Good breakfast included with select options or available at the property for $2 per person.
  • Menu style
    Buffet
More food and drink
More food and drink
Meals • Facilities

House rules

Tru By Hilton Jacksonville St Johns Town Center takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.