The Hanoi Club Hotel & Residences

–Great location - show map
+31 photos
Scored 8.3
Rated very good

Staff

9.0

About this property

Located along West Lake in Hanoi, the luxurious Hanoi Club Hotel & Lake Palais Residences offers well-appointed rooms with free WiFi. Featuring sweeping views of the lake, the property has an on-site restaurant, bar and an outdoor swimming pool. Adorned in white and brown hues, all modern rooms at the property are air-conditioned and come with large windows and hardwood floorings. Each unit is equipped with a cable flat-screen TV, wardrobe and an electric kettle. Private bathroom has shower facility and a hairdryer. Free toiletries and slippers are available for your comfort. Guests can enjoy a dip in the hot tub, sweat it out in the sauna room or relax with professional massage in the spa center. The Hanoi Club Hotel & Lake Palais Residences offers car and bicycle rental services and free parking, while sightseeing arrangements and airport transfers can be made at the tour desk. Tivoli Café is an all-day dining restaurant serving Asian and Western delights with views of the lake and the hotel's pool. Tran Quoc Pagoda is 1640 feet from the hotel, while Ho Chi Minh Mausoleum is 1.1 mi away. The nearest airport is Noi Bai International Airport, 11 mi away. Our lobby is currently partially closed due to ongoing upgrades. However, all rooms and facilities remain fully open and operational as usual.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Private Parking
  • 24-hour front desk
  • Restaurant

Property highlights

  • Top Location: Highly rated by recent guests (8.6)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Alexander
United States United States
“Excellent pool and gym right on the shore of West Lake. Good restaurant serving Asian and Western cuisine”
Fangmeier
France France
“The pool was great for a daily swim and the breakfast included in the room was quite good in terms of selection and quality”
Sarah
United Kingdom United Kingdom
“Nice and clean hotel with nice pool area, gym and jacuzzi The staff in the restaurant, housekeeping and at reception were all lovely”
Slade
United States United States
“Steam room, dry sauna, hot tub, pool and gym all included!”
Paul
United States United States
“Very nice amenities with the pool, overseeing the lake. Gym, sauna, steam room, and jacuzzi. Also has a driving range, but you have to pay. Reception and cleaning staff were okay. Only the bellboys felt friendly and accommodating. Location isn't...”
Mark
United States United States
“The hotel is situated on the lake with excellent views especially from the lap pool which is superbly maintained. The gym is one of the best equipped I’ve encountered at any hotel. If you play golf you’ll love driving balls (they are lighter)...”
Hong
Czech Republic Czech Republic
“The view is just spectacular, the room was well equipped for and you can take a bath while looking out on the West lake.”
Thi
Vietnam Vietnam
“The lake view room is wonderful. The location is good b/c there are a lot of shops around.”
Andrew
United States United States
“The Hanoi Club has comfortable rooms, friendly and helpful staff, and a quiet atmosphere off the tourist track.”
Don
United States United States
“Cleaness, lake view, nice breakfast with many options”

Hotel area info

Restaurants

1 Restaurant On Site
The Cove

No additional info available

Amenities of The Hanoi Club Hotel & Residences

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Private Parking
  • 24-hour front desk
  • Restaurant

House rules

The Hanoi Club Hotel & Residences takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of VND 2,300,000 is required on arrival. That's about $87. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6+ years
Extra bed upon request
VND 700,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of VND 2,300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.