Serene Central Hotel

–Excellent location - show map
+86 photos
Scored 9.7
Rated exceptional

Staff

9.9

You might be eligible for a Genius discount at Serene Central Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a lift, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 1 km from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 24 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Lift
  • Laundry
  • Air conditioning

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Vegetarian, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 large double beds
1 single bed
and
1 large double bed
1 large double bed
1 large double bed
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 single beds
1 large double bed
or
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Lachezar
Bulgaria Bulgaria
“The location was great, the hotel was clean and the staff were very polite and helpful. The girls on the reception (Suzy and Luna) were very kind all the time. They warmly welcomed us with a cup of tea and some sweets and gave us great...”
Guy
Israel Israel
“The staff, especially Luna at the front desk, were super nice and helpful. They even offered me to take a shower after checkout, before my flight. Breakfast was great and relatively healthy. I especially liked the vegetables, fresh juices, and...”
Natalia
Russia Russia
“I'd like to express my gratitude to the hotel staff for their care and attention. They helped us purchase tickets and book tours. We can leave our luggage at the hotel and take a shower if needed. The breakfasts were excellent, and the hotel's...”
Danielle
Australia Australia
“The staff were excellent and keen to help. The room was clean and comfortable.”
Abris
Hungary Hungary
“Excellent location, very friendly helpful and funny staff, especially Eden, a young receptionist, who organised us programmes and offered his help even after we checked out. Fabulous breakfast,cozy rooms. If you visit Hanoi, go to Serene Central...”
Toni
Australia Australia
“Location, room, breakfast, the staff were the highlight”
Alejandro
Spain Spain
“Location and people, overall Luna and Annie, and the guys on the door, also the restaurant staff. All of them were amazing.”
Jisun
South Korea South Korea
“I booked this hotel for my father and his friend in their 60s. Booked tour to Nin Bihn and airport pickup through the hotel. The hotel made all reservation very clear, helped to meet the pickup at the airport, always very helpful. Definitely...”
Olga
France France
“I very loved the staff very helpful to book the taxi and we could take a shower before leaving. They give you a map and explain you everything in a good English. The position lets you visit by foot everything in the old town. And finally the bed...”
Robyn
New Zealand New Zealand
“The staff were excellent and extremely helpful, explained how to get to places around the old quarter. The bed was very comfortable and especially loved the large pillows.”

Hotel surroundings

House rules

Serene Central Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serene Central Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.