Serene Central Hotel

–Excellent location – show map
+86 photos
Scored 9.7
Rated exceptional

Staff

9.9

About this property

Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a elevator, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 0.6 mi from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 15 mi away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Elevator
  • Laundry
  • Air conditioning

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet, Breakfast to go

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Gariepy-kemp
Canada Canada
“Had an absolutely amazing stay here! Have been travelling for over a month and have stayed in dozens of hotels. This is probably my favourite. The service is second to none. The staff is super sweet and helpful. They let us leave our bags at the...”
Michael
United States United States
“Breakfast was great. Very good location. The staff (Suzy, Luna, Anne and Eden) were excellent. They were very knowledgeable and helpful. They made our stay in Hanoi very enjoyable”
Greg
Hong Kong Hong Kong
“Nice boutique hotel, comfortable rooms, friendly and helpful staff, ok breakfast, no complaints.”
Ciao
Taiwan Taiwan
“The room is clean ! Bed is good to sleep! Also, the receptionist is nice. If we have any problem, they are willing to help. Besides, many thanks to Luna’s assistance; she carefully care about my needs and kindly gives me the help in hanoi which...”
Johnny
United States United States
“Location is in the old quarters; meaning you are in the middle of everything happening so you do no need to get to the action. Breakfast was very good. All the staff were very courteous and helpful. Emily was in touch with me from the time I...”
Hamed
Saudi Arabia Saudi Arabia
“Very nice frontline staff, special appreciation to Annie, Annie1 and Emily”
Brandon
Japan Japan
“Our stay was great! Even though it was a day-of booking, the staff and accommodation were very helpful and welcoming. The room was very comfortable and clean. The breakfast was good as well! Great location.”
Grant
United States United States
“Great central location - the staff couldn't have been nicer or more hospitable! Great room and comfortable bed! Spacious - even the bathroom was spacious. Newly renovated hotel!”
Joni
United States United States
“Wow! The Serene Central hotel has the most wonderful employees on planet Earth! From the minute we stepped out of the taxi, we were greeted by the warmest people I have ever encountered. They brought us refreshing drinks and candy ginger. From...”
Eleftherios
Switzerland Switzerland
“Very friendly staff. Amazing location in the old quarter.”

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 queen beds
1 twin bed
and
1 queen bed
1 queen bed
1 queen bed
1 queen bed
2 twin beds
1 queen bed
1 queen bed
2 twin beds
1 queen bed
or
1 queen bed
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Hotel area info

House rules

Serene Central Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serene Central Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.