Name: Heritage Ham Long Hotel and Spa
Address: 42 Phố Hàm Long, Hoan Kiem, Hanoi, Vietnam, 42 Phố Hàm Long, Ha Noi Municipality, Vietnam
Rating: 9.4

Heritage Ham Long Hotel and Spa

–Excellent location - show map

+109 photos

About this property

Elegant Accommodation: Heritage Ham Long Hotel and Spa in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, sun terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, bathrobes, streaming services, and modern amenities such as minibars and work desks. Family rooms and interconnected rooms cater to all needs. Dining Options: The family-friendly restaurant serves Japanese, Vietnamese, Asian, and international cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes local specialities, fresh pastries, and more. Prime Location: Located 25 km from Noi Bai International Airport, the hotel is near attractions like Hanoi Opera House (1.3 km) and Hoan Kiem Lake (1.1 km). Trang Tien Plaza is an 8-minute walk away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.2

Breakfast info

Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

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Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Rodica

Australia

“Great property, in an excellent location, with very well appointed rooms and extremely comfortable beds and pillows! The staff were all lovely, providing very good, friendly service.”

Phil

Australia

“The location, room, service, food. All were excellent. Mr. Nam looked after us on arrival and was so professional, funny, engaging and helpful 😄”

Yassar

United Kingdom

“Great location. Staff were amazing especially chun. Very helpful but the boat trip they recommended needs to improve. Might be a fault with the company that runs the trip but it was recommended by the hotel. Every else was great”

Rehana

Australia

“This is a new hotel. The rooms are very comfortable. There are a few teething issues which I am sure they will sort through, nothing major and nothing that would diminish your stay. The breakfast was excellent and the staff very friendly and...”

Angela

United Kingdom

“Location away from the old quarter but only 15 minutes walk away. Lovely building and facilities. Pool exceptionally warm, not for swimming but lovely for relaxing.”

Isla

United Kingdom

“The staff were incredible. So attentive and kind. They really took care of you and any requests you have. I couldn’t fault them at all. The pillows on the bed are heavenly.. so comfy. Amazing breakfast selection/freshly cooked items. I absolutely...”

1108

Taiwan

“The staff were very welcoming. The restaurant was very clean. The breakfast selection was a bit limited, but the restaurant service was very attentive.”

Patricia

Spain

“The staff and the facilities is the hotel are really good. Bed comfortable and good breakfast (except coffee)”

Mccormack

Australia

“Hotel is lovely, but the staff were just amazing, I've never received such amazing service they really go above and beyond. Would highly recommend a stay here. The rooftop pool is great!”

Sophia

Canada

“The service was amazing. The staff open doors, anticipate your needs, helpful and friendly. The beds were extremely comfortable. Food was delicious.”

Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Junior Room - No Window 1 large double bed
Deluxe Double or Twin Room - Internal Window 1 large double bed or 2 single beds
Studio Kitchen 1 large double bed
Connecting Room 2 single beds and 1 large double bed
Suite with Living Room Bedroom 1 extra-large double bed Living room 1 sofa bed
Heritage Suite 1 large double bed
Standard Triple Room 3 single beds
Balcony Deluxe Room 1 large double bed or 2 single beds
Premier Room 1 large double bed or 2 single beds
Premium Deluxe Room 1 large double bed or 2 single beds
Executive Suite 1 extra-large double bed

Hotel surroundings

Food & Drink

Buffet Breakfast Restaurant

Cuisine
Vietnamese • Asian • International
Service
Breakfast • Brunch • Lunch • Dinner • Cocktail hour
Dietary options
Vegetarian • Vegan • Gluten-free

SORA RESTAURANT

Cuisine
Japanese • Sushi • International
Service
Brunch • Lunch • Dinner
Dietary options
Vegetarian • Vegan • Gluten-free

More food and drink

Restaurants • Facilities

House rules

Heritage Ham Long Hotel and Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 00:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

12+ years

Extra bed upon request

VND 600,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

Parties

Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please note that the Junior Room doesn't have windows.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heritage Ham Long Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.