Sustainability certification

Sheraton Hai Phong

–Excellent location – show map
+83 photos
Scored 8.8
Rated excellent

Free Wifi

9.3
  • City view
  • Swimming pool
  • Free Wifi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Sheraton Hai Phong

Elegant Accommodations: Sheraton Hai Phong in Hai Phong offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness center, restaurant, bar, indoor pool, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, city views, work desks, and free toiletries. Additional amenities include a hot tub, steam room, and executive lounge access. Dining Options: The hotel serves Vietnamese, international, and Cantonese cuisines with a variety of breakfast options including continental, American, and buffet. Prime Location: Located 6.2 mi from Cat Bi International Airport, the hotel is near attractions such as Hai Phong Opera House (1.9 mi) and Vincom Plaza Ngo Quyen (2.2 mi). Free on-site private parking is available.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle (free)
  • Spa
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Bar
Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, American, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Thien
United States United States
“Room is spacious, clean and located next to a shopping center. Steam room, jacuzzi, heated Olympic size swimming pool were free for staying guests to use which we did and loved. Staff is friendly, courteous, always willing to help. We will...”
Duong
Vietnam Vietnam
“The waiter manager on 4th floor did make a lemonade for me while it was not in the menu for the breakfats buffet, which made my hangover morning a lot. The receptionist was nice, I was offered an upgrade which helped me to have a kinda panaroma...”
chana
Vietnam Vietnam
“The staff are generally kind and helpful, room is clean and services variety is good. I also did feel personal touch in the experience. The bed is super comfy”
Van
Vietnam Vietnam
“Clean, perfect management from western manager team”
Choon
Malaysia Malaysia
“The environment and service are worth more than 5stars The hospitality and cleaniness are good and non to complaint”
Huy
Vietnam Vietnam
“- Bed is crazy comfort - Bathroom is crazy large - Unique, comfortable bathrobe - City view is good”
Thanh
Vietnam Vietnam
“I booked 2 nights for my business trip in Haiphong city. I'm literally impressed at how they welcomed warmly, professionally as well as offered me late-checkout due to the schedule. The facility of my room is totally quite new, super clean and...”
Nicholas
New Zealand New Zealand
“Great hotel, great location. Big and heated swimming pool, nice gym and the staff was outstanding. Definitely will stay again”
Hei
Singapore Singapore
“Hotel staff speak good and clear English. Clean and comfortable room with beautiful city view. 24/7 cctv. Big and well functioning fitness center and pool. Complimentary credits for food and beverages. Breakfast was good. Room service food was...”
Dr
Australia Australia
“all good, halong bay---- so bloody noisy, liked SHERATO OUT OF HALONG BAY- RUBBISH.”

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Hotel area info

Restaurants

2 Restaurants On Site
Harbor Restaurant
  • Cuisine
    Vietnamese • International
Yi Ling Ling
  • Cuisine
    Cantonese

House rules

Sheraton Hai Phong takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of VND 3,000,000 is required on arrival. That's about $114. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
VND 1,270,500 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.