Occupying a prime waterfront location, Grand Hotel and Casino offers air-conditioned rooms with floor-to-ceiling windows and private balconies. It features an outdoor pool and a bar overlooking Port Vila Harbour. Grand Hotel Vanuatu is within 500 metres from the Parliament House and National Museum. It is 5 km from Port Villa International Airport. Featuring modern interiors, spacious rooms come with cable TV, ironing facilities and tea/coffee making amenities. The marble bathroom has a hairdryer and shower facilities. Guests can make travel arrangements at the tour desk. Staff provide 24-hour reception and dry cleaning service. Fine dining with French influences can be enjoyed at Crystals Restaurant. Offering stunning views from the top floor, Hemisphere Bar and Lounge is ideal for an after-meal drink.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
or
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
7.7
Cleanliness
8.4
Comfort
8.5
Value for money
7.7
Location
9.2
Free WiFi
6.4
High score for Port Vila
Select topics to read reviews:

See what guests loved the most:

  • 3
    Australia Australia
    Great central location, good food and friendly staff in every department.
  • Tony
    New Zealand New Zealand
    Great location. Great staff. Great pool. Fantastic hotel
  • Hackett
    Australia Australia
    Everything at the Grand was amazing and over my expectations. The Staff at the Grand were amazing and so friendly.

Hotel surroundings

Restaurants
1 restaurant on site

  • Crystals
    • Cuisine
      International
    • Ambiance
      Modern

Facilities of Grand Hotel & Casino

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Pool view
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Wake-up service
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • English

House rules

Grand Hotel & Casino takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Cash is not accepted Grand Hotel & Casino accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note there will be refurbishment works on the poolside deck at the property from 09 March to 30 April 2020. During this time, the pool will still be fully operational and only a section of the deck area will be under refurbishment.

Please note that you must pay the property in the local currency Vatu. The displayed amount in any other currency is indicative only and based on today’s exchange rate. There may be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Hotel & Casino in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Grand Hotel & Casino

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Grand Hotel & Casino may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Hotel & Casino has 1 restaurant:

    • Crystals

  • The nearest beach is just 400 yards from Grand Hotel & Casino. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Grand Hotel & Casino is from 14:00, and check-out is until 11:00.

  • Grand Hotel & Casino is 150 yards from the centre of Port Vila. All distances are measured in straight lines. Actual travel distances may vary.

  • Grand Hotel & Casino offers the following activities / services (charges may apply):

    • Casino
    • Themed dinner nights
    • Happy hour
    • Swimming Pool

  • Room options at Grand Hotel & Casino include:

    • Twin/Double
    • Suite