Hotels near Ak Orda Presidential Palace, Astana

Amazing hotel. Really worth the money, exceptional service, amenities, fantastic spa. Chose this hotel and you won’t regret your stay in Astana.

Modern interiors, a spacious room, with super comfortable bed and pillows, and the floor heating in the bathroom. An amazing SPA and restaurants. The service was super nice.

Customer service provided by Adilkhan at the reception, he was polite, professional and went beyond expectations.

The staff at the St. Regis Astana is, without a doubt, in a league of their own. So very helpful and genuinely caring. We had requested a quiet room, they provided and I have rarely slept as well as I did. They had also customized the room with, among other things, a huge balloon with a map of all the places we had visited (based on information I had provided prior to arriving) which was a wonderful surprise. I had made a mistake in my booking (I booked a night too many) but staff made sure we weren’t charged for it. The food and service at breakfast is also extremely good and we usually didn’t feel like eating again for the rest of the day! We also enjoyed the service in the bar where we had excellent cocktails. We stayed in a suite, which was very large and tastefully decorated, with a comfortable sitting area and a large bathroom. The soft bed was wonderful after experiencing the hard beds in Uzbekistan and Kyrgyzstan. The temperature inside was comfortable, with quiet climate control. The property is located close to a park and an outside museum, with all the main attractions within 15 – 20 minutes of driving. Honestly, we would have liked to stay for many more nights and we would love to come back again.

I would like to sincerely thank Miss Ainur and Miss Altynay in the reception who provided us extremely well assistance.

It’s the best hotel in nd the best staff like never i have see it before amazing i prefer to everyone to go to relax