Hotels near Zona Rosa, Mexico City

Friendly staff, very helpful. Great location and very clean.

Fantastic location, friendly and helpful staff. The room was large and comfortable

One of my best hotel experiences! :) From the moment I arrived, the entire staff was incredibly welcoming. The hotel is spotless and has several restaurants on-site, which is very convenient. The first night I had noisy neighbors, but the staff immediately moved me to another room without hesitation. Both rooms had beautiful views — though I especially recommend the one overlooking the park. Taxis are stationed right outside the hotel, which feels more like having high-end Ubers at your doorstep. The rooms were kept immaculate, and I really appreciated the large glass bottle of water delivered each day. The club lounge offers an à la carte breakfast with an amazing view, while the buffet on the R floor is also a solid choice, with a nice variety of food. The housekeeping staff stood out to me as well. The cleaning lady greeted me every morning, and after I came down with a fever during my stay, she even checked in to ask how I was feeling the next day — such thoughtful gestures make a big difference. The hotel also arranged for a doctor, who arrived in less than an hour. Check-in and check-out were seamless, and I loved the special touch of receiving a plate of delicious chocolates on Independence Day. Overall, an outstanding stay with incredible service and attention to detail. Highly recommend!

The hotel is in the middle of the old town, everything in the historic centre is walking distance. Hotel guests can enjoy a 3-hour free walking tour which was really informative, we learned s lot about CDMX. To top it off the hotel offers free food and drinks 24 hours, perfect gor guests coming from Europe who have their mealtimes a bit mixed up due to the different timezone. During our departure our driver could not reach the hotel due to some demonstrations and therefore closed streets. In a heartbeat the staff organized 2 rikshas to take us and our luggage (4 people-3 week trip through Mexico) to the place where the driver was waiting. A staffmember accompanied us, to make sure we were ok. That is what we call excellent service. (We have stayed in a lot of top class, large, small and as well charming hotels all over the world, therefore have some experience)

Beautiful building, inside and outside, spacious rooms, junior suite with a fireplace. The old style clothes for porters really felt like you were back in the 19th century. Welcome cocktail.

Staff was very helpful and everything was very clean. Hotel is new. Location is very good. But we used uber for traveling from place to place. But we loved it.