Commentaires sur l'établissement Four Points by Sheraton Siena 4 étoiles

Dear guest, thank you for sharing your experience at Four Points By Sheraton with us. Your opinion is very important to us as we continue to grow and improve. We are delighted to hear that you enjoyed our service and appreciated the cleanliness of your room. We also thank you for sharing your opinion about breakfast; we will pass it on to our colleagues and take your advice into account. We regret that the pool did not meet your expectations; it is seasonal and therefore only open at warm temperatures, and cannot be heated. Thank you again for this lovely review, and we look forward to welcoming you back soon. Best regards, Giampiero

Dear guest, thank you for sharing your experience at Four Points By Sheraton with us. Your opinion is very important to us as we continue to grow and improve. We are delighted to hear that you enjoyed our service and appreciated the cleanli… Voir plus

Dear Mr. Hassaini, Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us. We hope to welcoming you back in the near future. Warm regards, Vittoria

Dear Mr. Hassaini, Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us. We hope to welcoming you back in the near… Voir plus

Dear Laura, Thank you so much for your outstanding 10/10 rating! We’re truly delighted to hear that everything from our rooms to our team made your stay memorable. It’s always rewarding to know our efforts helped create a perfect experience for our guests. We look forward to welcoming you back again soon! Kind regards, Vanessa

Dear Laura, Thank you so much for your outstanding 10/10 rating! We’re truly delighted to hear that everything from our rooms to our team made your stay memorable. It’s always rewarding to know our efforts helped create a perfect experi… Voir plus

Cher Monsieur Eric, merci d'avoir pris le temps de partager vos commentaires, qui ont été soigneusement étudiés. Nous regrettons de lire que certains aspects de notre hôtel n'ont pas répondu à vos attentes. Vos suggestions nous guideront certainement dans nos efforts d'amélioration continue. Nous espérons vous accueillir à nouveau parmi nos chers clients et vous faire changer d'avis. Nous vous adressons nos plus chaleureuses salutations. Elèna

Cher Monsieur Eric, merci d'avoir pris le temps de partager vos commentaires, qui ont été soigneusement étudiés. Nous regrettons de lire que certains aspects de notre hôtel n'ont pas répondu à vos attentes. Vos suggestions nous guid… Voir plus

Cher Monsieur Lionel, Merci d'avoir pris le temps de rédiger cet avis. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et notre hôtel. Nous vous prions de nous excuser pour la zone à circulation restreinte ; elle se situe à l'intérieur des remparts, dans le quartier de San Domenico, la rue la plus éloignée et la plus proche de la basilique San Domenico. Nous espérons vous accueillir à nouveau. Cordialement. Elèna

Cher Monsieur Lionel, Merci d'avoir pris le temps de rédiger cet avis. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et notre hôtel. Nous vous prions de nous excuser pour la zone à circulation restreinte ; elle s… Voir plus

Cher Monsieur Joachim, Merci d'avoir partagé votre avis sur votre séjour parmi nous. Nous sommes ravis de lire que vous avez pleinement apprécié votre expérience au Four Points! Nous espérons vous compter à nouveau parmi nos clients les plus chaleureux très prochainement ! Cordialement, Vittoria

Cher Monsieur Joachim, Merci d'avoir partagé votre avis sur votre séjour parmi nous. Nous sommes ravis de lire que vous avez pleinement apprécié votre expérience au Four Points! Nous espérons vous compter à nouveau parmi nos clients le… Voir plus

Dear Guest, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Four Points By Sheraton Siena in the near future for another memorable experience. Sincerely, Vittoria

Dear Guest, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about y… Voir plus

Dear Josiane, Thank you for taking a moment to share your review. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and professional approach of the Team. We look forward to welcoming you back again soon. Best Regards, Noemi

Dear Josiane, Thank you for taking a moment to share your review. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and profes… Voir plus

Chère Madame Isabelle, nous vous remercions pour votre avis et d'avoir pris le temps de partager votre expérience. Nous sommes ravis de savoir que votre évaluation de votre séjour et de nos services a dépassé vos attentes. Toute notre équipe s'engage à prendre soin des détails, à être à l'écoute de nos clients et à vous offrir un service de qualité pour rendre chaque séjour inoubliable. Dans l'espoir de vous compter à nouveau parmi nos hôtes, nous vous adressons nos plus chaleureuses salutations. Elèna

Chère Madame Isabelle, nous vous remercions pour votre avis et d'avoir pris le temps de partager votre expérience. Nous sommes ravis de savoir que votre évaluation de votre séjour et de nos services a dépassé vos attentes. Toute notre é… Voir plus

Dear Mr. Vince, Thank you for taking the time to tell us about your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We continuously strive to meet your needs and expectations delivering the best service for which we are well recognized; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Giampiero

Dear Mr. Vince, Thank you for taking the time to tell us about your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We continuously strive to meet your needs and expec… Voir plus

Dear Xavier, many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us and we hope to welcoming you back in the near future. Warm regards, Francesco

Dear Xavier, many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us and we hope to welcoming you back in the near fu… Voir plus

Dear Mr. Pierre-Michel, Warm greetings from Four Points By Sheraton Siena . Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property! We also greatly appreciate your valuable observations of which we have taken good note, we want you to know that they will be a stimulus for us to improve the service. Sincerely, Vittoria

Dear Mr. Pierre-Michel, Warm greetings from Four Points By Sheraton Siena . Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read your valu… Voir plus

Dear Christophe, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely regret to hear that your experience did not meet your expectations. We are sorry for your disappointment with the hotel's view. Regarding the location, this is something we make clear in our property descriptions. This is usually a positive aspect our guests appreciate: they are comfortable with the hotel free parking and with the hotel convenient location, in such a peaceful place, surrounded by centuries-old olive trees. We hope you might consider staying with us again in the future, should your travels bring you back to Siena, allowing us an opportunity to provide you with an improved experience. Sincerely, Yuliya

Dear Christophe, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely regret to hear that your experience did not meet your expectations. We are sorry for your disappointment with the hotel's v… Voir plus

Dear Christian, Thank you for taking the time to tell us about your stay at Four Points by Sheraton Siena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Despite this, I would like to highlight, we do not accept any kind of offense towards our staff. We are also a little surprised and sorry for your review since at check-out you did not report any unpleasant episode that happened, maybe we could have recovered and made your stay more pleasant. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Yuliya

Dear Christian, Thank you for taking the time to tell us about your stay at Four Points by Sheraton Siena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Despite this, I w… Voir plus

Dear Christina, Thank you for taking the time to express your thoughts and concerns. We are constantly finding new ways to improve ourselves and gladly accept any feedback that will allow us to do so. Your feedback is very important to us as this assist us and will be used to consider improvements needed. Hoping you can give us a chance to show what we have done. Kind regards, Yuliya

Dear Christina, Thank you for taking the time to express your thoughts and concerns. We are constantly finding new ways to improve ourselves and gladly accept any feedback that will allow us to do so. Your feedback is very important to us … Voir plus

Dear Romain, Thank you for taking a moment to share your review. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and professional approach of the Team. We look forward to welcoming you back again soon. Best Regards, Yuliya

Dear Romain, Thank you for taking a moment to share your review. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and profe… Voir plus