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I think that words won't be enough to describe how amazing my experience at Morinouta was. The inn itself is cozy and there's a lovely guest area. There are two hot baths that can be used privately at anytime. The location is very convenient and the bus stop 3 minutes away. The owner and staff are the best. Extremely kind, caring and generous. They took such good care of me and made my stay absolutely wonderful. I would highly recommend this inn.

Absolutely gorgeous location, with wonderfully hospitable staff. Room was clean and warm

Everything, especially the staff and their exceptional service.

Absolutely amazing. Would definitely recommend it to anyone!

Overall, the stay here was really nice. It is clearly a small onsen hotel - operated by a group of old people. They would try their best to assist you with whatever you need, The dinner and breakfast were traditional and stunning.

Meal : We stayed two night and got different both for breakfast and dinner. The presentation of Kaiseki dishes were beautiful with Japanese sensitivity and it tasted wonderful. When we booked we requested if they could do dishes without meat (pescatarian diet) and it was served without any problem. (Might be helpful if there was a bit more detailed English description about taste and flavor for each Japanese sake and shochu in the drink menu at dinner) Room : We stayed in a deluxe room with wooden bathtub. It was well-cleaned and we got our futon ready everyday when we are out for dinner. The view from the room was very nice and we could hear birds singing in the forest behind the garden. There were a massage chair and it was fun experience although the language of the controller was English only. The Kimono we got first was too short for my partner (190cm) but they brought new one right away when we called the front desk. Staff : Generally they were pretty nice and friendly. There are front staff who speak English also. Bath : We booked a private bath (1500 yen for 45 minutes) We really liked the privacy and spacious bath for two people so we ended up booking twice a day. Location : It was a comfortable ride from Tobu-Nikko station. On the way back we took a walk and it was also a nice experience.

I am afraid our stay at Kinugawa Keisui might have destroyed our expectations towards other hotels for the future. I can only describe it as absolutely outstanding. Beginning with the scenario location next to a forest and a small river, the huge, modern, beautiful and amazingly comfortable room, which didn‘t only feature several small welcome presents, a minibar filled with a wide (and free) variety of alcoholic and non-alcoholic drinks and huge and comfortable beds, ending at the most outstanding breakfast and dinner consisting I was allowed to witness in Japan, the hotel and the amazingly kind and professional staff made our stay to be nothing but amazing. There are some many small details we could list, such as the outdoor fire place where you can read a book in a calm and relaxed atmosphere sipping your coffee, the bento boxes for travels during the day, the Onsen on your balcony for which you can adjust the temperature to your perfect needs, the entertainment system in your room should you chose to relax here, the staff which gives you privacy should you want it but helps with any need you might have, the fast and stable internet anywhere in the hotel and and and. We usually don‘t book hotels again, but we will definitely return here during our next Japan trip.

I selected this place because I read other reviews about the eclectic unique nature of the hotel and atmosphere. I wasn’t disappointed, in fact it exceeded my expectations in every way. The moment you arrive and are greeted warmly by the staff and handed a free drink of your choice, sets the tone for a wonderful experience ahead. The room was huge, warm, comfortable and very special in its minute details of architecture. We chose a river view room and I would highly recommend doing so as the massive picture window overlooks the forest and mountains and is simply breathtaking in the morning sunrise. This hotel was designed with careful thought given to every detail in its creation, with the mindset of creating a restful respite from the modern busy world we live in today. It has achieved this goal in my opinion and then some. We had the honour and pleasure of meeting the architect the second day we stayed and had a conversation with him about his wonderful hotel, he is such a joy to speak with. The food was also an absolute delight, huge filling and varied items at breakfast, and sumptuous selections and pairings at dinner. The staff are The best of anywhere we have stayed so far in Japan, and are gracious and smiling all the time. We speak very limited Japanese but this was never a problem so don’t worry about this as a barrier for coming here. We wouldn’t hesitate to come back and I was sorry I had to leave. This hotel, and Nikko is such a special beautiful place everyone should see it once if they can. Thank you shelter garden and staff for allowing me to have such a warm, restful and wonderful stay at your gorgeous hotel, and thank you so much for all your warmth and hospitality.

We were guests at the Iizukatei Hotel for three nights – a wonderful stay! We spent the first two nights in one of the renovated “Kura”. The small house – a traditionally renovated warehouse – had everything you need to feel comfortable! We could easily prepare our breakfast in the small kitchen. The bathroom and sleeping arrangements were perfect. We were particularly impressed by the fruit and vegetable platter that awaited us every day in our accommodation. The fridge was also always stocked with fresh drinks. On the third day, we moved to one of the hotel's more luxurious apartment. From there, we had a great view of the garden in several directions. The space was generously proportioned and nothing was missing. The hotel is located in a very quiet area in Nakagawa-machi, very close to the Bato Hiroshige Museum of Art, which was designed by Kengo Kuma. Nikkō is also easily accessible from here. For art lovers, we also recommend a visit to the MOB (Museum of Alternative Art), which is located not far from the hotel. Trips are also worthwhile to Nasu to the “Water Garden” by Junya Ishigami and to the sauna project “Genkiro” by artist Takashi Kuribayashi. An important addendum: On the last evening, we were allowed to use the brand new, not yet opened hotel sauna of the Iizukatei Hotel. It is – like the entire hotel complex – comfortable and inviting! It is a wonderful place to relax in the evening. Our special thanks go to “Mama Kei” for her warmth and attention, which made our stay a real gem.”

Fantastic experience I believe we were the only westerners there during our 2 night stay The service from the staff was the best we have ever experienced Everyone from the porter, front desk, kitchen and wait staff were fantastic The level of English was quite basic but this did not hinder our enjoyment at all The onsens really are as big and beautiful as the pictures suggest Westerners should not be afraid of the experience, they have a helpful guide on their website. Please be aware that guests with tattoos are not allowed in the public onsens (this applies for the majority of onsens but some places do cater for tattooed guests) The full Ryokan meal service was incredible So many flavours with the highest quality seasonal ingredients, all presented beautifully on incredible crockery We stayed in a Japanese style room in the east building which allowed us to enjoy a private room experience. Please check with the hotel if they will be able to accommodate this for you, it is worth it in my opinion A special thank you to the kitchen staff who were so delightful We had a travel mishap and phoned ahead to let them know we would be 30 minutes late (we were already booked on the last available time slot). They were very kind in accommodating us and did not rush us through our meal Excellent value for money, we were so satisfied with the experience Fantastic stay, we were sad to leave and we would love to return on our next trip to Japan