Spa Hotels in Ordino

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

We liked everything, apart from small things. The window view was great, very quite place with nature sounds.

We received a very warm welcome. The staff were exceptional and provided service with a smile. Half-board worked well for us. Both the breakfast and evening meal, with options, were superb. Our room, with a balcony and views, was worth the additional cost. We will definitely be paying a return visit for skiing and in the summer for mountain activities. A wonderful first visit to Andorra.

Great stay in the mountains, great dinner and breakfasts. You can do some nice walks directly from the hotel

The hotel was amazing. Location was great just walking distance from everywhere. The staff super friendly since the first moment we stepped in and also they seemed to be very friendly towards the pets too. Our room was spacious and comfortable and quiet.

Great hotel in a charming environment in the heart of the city!

Hospitality as it should be. Friendly, helpful staff. We arrived 2 hours before check-in, but could access the room free of additional charge. Fruit in the room, welcome drink, and lots of suggestions for us to visit, do and see. Valet parking available. Room is spacious and luxurious, beds very comfortable and bathroom impressive. Hotel is located in the city centre so everything in walking distance. Spa has been renovated and a great place to disconnect.

During our this year's motorcycle tour through the Pyrrenees, our group of six spontaneously decided to spend the night in Andorra. At our age [LOL], we keep paying a lot more attention to comfort and coziness rather than to price - although this was simply just a great offer we could just not reject. After booking through booking.com, everything else was just a piece of cake: Being contacted by the receptionist regarding our time of arrival for the most convenient check in, the reception itself along with a refreshing cool drink, the personal escort to the underground parking garage, the room allocation, the bar (you know, that mandatory arrival drink), the "room" (in my case a suite) anyways and not at least the breakfast. Even the director, being right on the go for a short get away, showed up for some nice meet 'n greet. All in all, those 10 real rock-solid points is the least we can award. Many thanks once again to the entire team for a really pleasant and remarkable stay!

The staff were amazing. They went out of their way to provide the best possible experience.

Location, beautiful building, rooms, spa and interior styling