Spa hotels in Zurich

The roof top pool with massage jets was spectacular; the reception staff were wonderful and we loved the library setting next to the foyer

clean people kind and everything beautiful i enjoy my time

The staff were all very helpful and friendly. Our room was spot on - clean, spacious and perfect for what we needed. We loved the location - close to the lake, the centre, the tramline, and with a couple of supermarkets close by. The roof terrace was a great bonus. Breakfasts were delicious and, particulary for the 2 of us who are vegan, offered plenty of choice. We also made use of the self catering facilities, which were great. We loved the extra touches too - free water and apples, welcome icecreams, and free coffee throughout the day. If we do come back to Zurich, without a doubt we will stay at Alma.

The location of this hotel is great! Near a train station so very easy to get around.

The room we were upgraded to is so bright and clean. Water pressure is good and water heater works perfectly. The airconditioning is great having both with heating and cooling systems. It has mini kitchen with almost complete utensils and appliances. I'm telling you, the breakfast is beyond comparable! The location is just few minutes away from the station. The staff are so welcoming and polite. We really had a great stay in Acasa Suites. It's worth of every penny.

really friendly staff especially Sulimane , the room good equipped. the bathroom has Shattaf

Location, environment, An exceptional experience

I feel compelled to share my transformative experience at Five Hotel, where Manager Amindra Mahakumara has redefined luxury hospitality. The property's physical beauty is matched only by the extraordinary service culture Mr. Mahakumara has masterfully cultivated. From our arrival, it was clear that his leadership philosophy centers on proactive guest care. Mr. Mahakumara's personal touch was evident throughout - from his daily rounds delivering room service to his genuine interest in ensuring guests' comfort, both within the hotel and during their time in Zurich. As someone who leads my own organization, I found his management style both inspiring and educational. The coordination between departments was flawless, reflecting Mr. Mahakumara's exceptional training protocols. His team, from front desk to housekeeping, maintained immaculate standards with remarkable consistency. Their ability to anticipate rather than merely react to guest needs demonstrated the superior service culture he has established. A particular incident stands out: when a fellow guest accidentally left their iPad before a same-day flight, Mr. Mahakumara personally arranged international shipping to America. This level of attentive problem-solving exemplifies his commitment to guest satisfaction. Having experienced luxury hotels worldwide, the environment Mr. Mahakumara has created is truly distinctive. He achieves the perfect balance of five-star service while maintaining an atmosphere of genuine warmth. His leadership sets new standards in the industry, and we look forward to returning specifically because of the exceptional experience his management enables.​​​​​​​​​​​​​​​​ Between him and Simon (receptionist) handing off everything to each other, the stay was perfection.

the location in a stone throw from the lake . friendly and helpful staff I would like to thank them for the welcoming smile . the room is very spacious and modern interior.