This intimate hotel in the center of Tournai combines modern facilities with original features in two historic buildings over 200 years old. Grand Place is 250 metres away from d'Alcantara. The hotel's geographical location, situated in the city center of an historic Middle ages city with cobbleston-streets, is a great way to get around on foot during your stay. The oldest belfry of Belgium is just over a 5-minute walk away. The Museum of Fine Arts is a 10-minute walk from d'Alcantara Hôtel. Lille is 30 minutes’ drive from the hotel. Reception schedule : Monday to Friday from 7am to 10pm Saturday from 8am to 10pm Sunday from 8am to 8.30pm Breakfast schedule : Monday to Friday from 7am to 10am Weekends from 8am to 11am The breakfast is included in the price. We offer a continental buffet with viennoiserie, unlimited hot drinks, freshly squeezed orange juice, home-made pastries, cold meats and cheese, yoghurts, fruit salad, etc. A parking solution is available for every budget: - The Q-Park "Fort Rouge" secure underground car park located 100m from the hotel (€10/24h charge) - The Maison de la Culture car park, 7 minutes' walk away, is completely free and easy to access.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 double bed
1 double bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.1
Cleanliness
8.7
Comfort
8.5
Value for money
8.0
Location
9.1
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Bushra
    Netherlands Netherlands
    The hotel was nice & clean. The room size was good. The staff was very friendly. We travelled with kids and we got rooms nearby the restaurant area where it was easy to go and get the coffee and/or tea anytime we wanted.
  • Derek
    United Kingdom United Kingdom
    The location is great and very close to a good secure car park (fort rouge). The room was huge with a good bathroom. It was quiet. Breakfast was nice. The staff were brilliant
  • John
    United Kingdom United Kingdom
    Location was very good for what we needed. Close to restaurants and bars. Breakfast was very good and free coffee and tea all day. Is a nice touch. Staff were very friendly and helpful

Hotel surroundings

Facilities of Hotel d'Alcantara
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
  • Live sport events (broadcast)
  • Bike tours
  • Walking tours
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Dutch

House rules

Hotel d'Alcantara takes special requests - add in the next step!

Check-in

From 14:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11+ years
Extra bed upon request
€ 20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa Cash Hotel d'Alcantara accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

the reception is open every day from 6:30 a.m. to 10 p.m.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel d'Alcantara in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hotel d'Alcantara

  • Hotel d'Alcantara offers the following activities / services (charges may apply):

    • Walking tours
    • Live sport events (broadcast)
    • Bike tours
    • Bicycle rental

  • Room options at Hotel d'Alcantara include:

    • Double
    • Twin
    • Family

  • Check-in at Hotel d'Alcantara is from 14:00, and check-out is until 11:00.

  • The prices at Hotel d'Alcantara may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel d'Alcantara is 450 yards from the centre of Tournai. All distances are measured in straight lines. Actual travel distances may vary.