• City view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
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The Urban Hotel Aix-les-Bains; BW Signature Collection (formerly known as Hotel Agora), is located in the heart of Aix les Bains and offers 62 air-conditioned rooms fully renovated in 2019. Free WiFi is available onsite. Guests can relax in the aqua wellness area featuring an indoor pool, sauna and hammam. A fitness room is also at your disposal. Located 240 metres from the Congress center, 350 metres from the Casino Grand Cercle and National thermal baths, the hotel is only 5 minutes away by car from the Bourget lake. The Hotel is ideally located to discover the "Riviera des Alpes". Underground parking is available on site for an extra fee.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Signature Collection by Best Western
Hotel chain/brand
BW Signature Collection by Best Western

Property highlights

Situated in the best rated area in Aix-les-Bains, this hotel has an excellent location score of 8.8

Breakfast info

Continental

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.2
Cleanliness
8.7
Comfort
8.7
Value for money
7.8
Location
8.8
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Edith
    Switzerland Switzerland
    It’s a pity other services like swimming pool are not included in the booking.
  • Livoli
    Italy Italy
    Convenient Location - Clean room - Warm welcoming - Cozy and clean SPA with nice big Jacuzzi
  • Patrick
    Ireland Ireland
    Great room in nice location just a short walk from the train station and center of town. Room was spotlessly clean and bed was comfortable.

Hotel surroundings

Facilities of Urban Hotel & Spa Aix-les-Bains - BW Signature Collection
Great facilities! Review score, 8.2

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Private parking
  • Family rooms
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs € 13 per day.
  • Parking garage
  • Accessible parking
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
    Additional charge
  • Express check-in/check-out
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Private entrance
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
  • Heated pool
Wellness
  • Sun loungers or beach chairs
    Additional charge
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Urban Hotel & Spa Aix-les-Bains - BW Signature Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Cheques are not an accepted method of payment. Breakfast is free for children under 4 years old.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Urban Hotel & Spa Aix-les-Bains - BW Signature Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Urban Hotel & Spa Aix-les-Bains - BW Signature Collection

  • Yes, Urban Hotel & Spa Aix-les-Bains - BW Signature Collection is popular with guests booking family stays.

  • Urban Hotel & Spa Aix-les-Bains - BW Signature Collection is 350 yards from the centre of Aix-les-Bains. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection on this page.

  • Urban Hotel & Spa Aix-les-Bains - BW Signature Collection offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Bowling
    • Snorkelling
    • Diving
    • Tennis court
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Bicycle rental
    • Live music/performance
    • Horse riding
    • Bike tours
    • Live sport events (broadcast)
    • Walking tours
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental

  • Check-in at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection is from 15:00, and check-out is until 12:00.

  • The prices at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Urban Hotel & Spa Aix-les-Bains - BW Signature Collection include:

    • Double
    • Triple
    • Suite