Only a 3-minute walk away from Karashima Tram Station, Richmond Hotel Kumamoto Shinshigai offers modern rooms with free Wi-Fi. Guests can request relaxing massages for an extra cost. The air-conditioned rooms feature a flat-screen TV with VOD channels, a fridge and an electric kettle with green tea bags. Nightwear is provided for all guests and each room comes with an air purifier. The en suite bathroom comes with free face wash. The 24-hour front desk offers luggage storage and photocopying services. Laptop rentals are available and a coin-launderette is on site. Drink vending machines are available. Ineya restaurant serves Japanese dishes including local Kumamoto specialties. Kumamoto Shinshigai Richmond Hotel is a 15-minute walk from Kumamoto Castle and a 15-minute tram ride from JR Kumamoto Train Station. Kumamoto Airport is a 50-minute ride away on the limousine bus.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Kumamoto, this hotel has an excellent location score of 8.0


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
8.7
Facilities
8.5
Cleanliness
8.6
Comfort
8.7
Value for money
8.1
Location
8.0
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Phil
    Australia Australia
    I love this place. Great location, great room, great staff and it's in the heart of Kumamoto. I love Kumamoto
  • Marsela
    Indonesia Indonesia
    I really like the room, and amenities from the hotel. They even provided the bath cleaner and the bath salt for you. It's small things that make a difference. The room is very clean and comfortable. I also love the location of the hotel, as it's...
  • Bk
    Singapore Singapore
    Great location, a short walk to tram stop and Kumamoto Castle. Lots of food choices.

Hotel surroundings

Restaurants
1 restaurant on site

  • いねや(ineya)
    • Cuisine
      Japanese
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Richmond Hotel Kumamoto Shinshigai
Great facilities! Review score, 8.5

Most popular facilities
  • Parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Facilities for disabled guests
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs ¥1,100 per day.
    Reception services
    • Invoice provided
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    Safety & security
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Heating
    • Soundproofing
    • Carpeted
    • Soundproof rooms
    • Lift
    • Facilities for disabled guests
    • Pants press
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Massage
      Additional charge
    Languages spoken
    • English
    • Japanese

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Richmond Hotel Kumamoto Shinshigai takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash Richmond Hotel Kumamoto Shinshigai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    The full amount of the reservation must be paid at check-in.

    Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

    Please inform Richmond Hotel Kumamoto Shinshigai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Richmond Hotel Kumamoto Shinshigai

    • Check-in at Richmond Hotel Kumamoto Shinshigai is from 14:00, and check-out is until 11:00.

    • Richmond Hotel Kumamoto Shinshigai is 1.9 miles from the centre of Kumamoto. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Richmond Hotel Kumamoto Shinshigai may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Richmond Hotel Kumamoto Shinshigai include:

      • Single
      • Double
      • Twin
      • Triple

    • Richmond Hotel Kumamoto Shinshigai offers the following activities / services (charges may apply):

      • Massage

    • Richmond Hotel Kumamoto Shinshigai has 1 restaurant:

      • いねや(ineya)