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i had to leave the hotel an hour after check in because he place was in such sorry state. not recommended for families at all. unsafe place with random men roaming around. anyone could come up to our apartment and take a look. absolutely sorry state of affairs. terrible experience. not recommended to anyone. Also, rude staff. used abusive language with me.

Location was away from traffic and busy areas which was good. But they were packed to capacity due to which they did not give attention as in the past. Further, they had a musical concert @ Rs.15000 per person and those who did not opt for it, had limited choice in dining because their restaurants were closed on night 13th/14th August.

1- Ambience : front desk corwded not a proper queue followed. 2- Hosue keeping services are really poor, they missed cleaning surface and areas, lobby side windows locks are not porpley function, wash room showers not working, food basket missed int he room, we have to call two to three for these petty services to make it working. 3- Parking not propely managed someone parked car in such a way that it looks occupied two parkings. 4- Overall food is pathetic in buffet, breakfast and Al-cart in chinese cusine. 5- Lobby fast food is better but not signature. In 5-Star I mean you are not expecting such blunders

Mesmerizing weather and awesome beauty of the town. After Pearl Continental Hotel in Bhuban, I would recommend "Holiday Grand Resort Hotel" that is great value of money and have excellent staff to serve you.

I liked the views from room most. They did had live music could just sit in Gallery and listen to it. Facilites for children were there but did not get chance to use it. If you ever travel there and eat only order local food not fast food.

Over priced lodging Rude Reception staff False charges posting Not great value for money Untidy and congested dining room for breakfast Expensive food Locations and view is nice Property is old but maintained