• Pets allowed
  • Free WiFi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street. Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge. Many shops and restaurants are close by. Vienna’s city centre can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 350 metres away. Tram lines 6 and 18 are also within 350 metres. MuseumsQuartier is 1.9 km from the hotel, while Schönbrunn Palace is 2.1 km from the property. The nearest airport is Vienna International Airport, 18 km from Mercure Hotel Raphael Wien.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the best rated area in Vienna, this hotel has an excellent location score of 8.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.3
Comfort
8.3
Value for money
8.1
Location
8.8
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Konstantinos
    Greece Greece
    Beautiful neighborhood, next to a train station and cafes, restaurants and a super market as well as opposite a historic theater. You are in the center with a transfer. Very kind and helpful staff. I would choose it again.
  • Alexandra
    Austria Austria
    We came to see Phantom of the Opera and the hotel is just opposite Raimund Theater, also 5 mins from Mariahilfer Straße as well as some giod restaurants in the area. The rooms (one room for me and husband, one for my mum) were big and comfortable,...
  • Andrea
    Italy Italy
    Good location, great breakfast, nice quiet and full of lovely light room!

Hotel surroundings

Facilities of Mercure Hotel Raphael Wien
Great facilities! Review score, 8.1

Most popular facilities
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Lift
  • Heating
  • Air conditioning
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 20 per day.
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Lift
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
  • Sauna
Languages spoken
  • Bulgarian
  • German
  • English
  • Hungarian
  • Romanian
  • Thai

House rules

Mercure Hotel Raphael Wien takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 6 years
Extra bed upon request
Free
7 - 12 years
Extra bed upon request
€ 35 per child, per night
13 - 17 years
Extra bed upon request
€ 60 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Bankcard Mercure Hotel Raphael Wien accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the private parking spaces are limited and subject to availability on arrival.

Please note that only 1 elevator is currently available in the hotel due to necessary maintenance.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Hotel Raphael Wien in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Hotel Raphael Wien

  • The prices at Mercure Hotel Raphael Wien may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Hotel Raphael Wien is 2 miles from the centre of Vienna. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Hotel Raphael Wien offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Fitness

  • Check-in at Mercure Hotel Raphael Wien is from 15:00, and check-out is until 12:00.

  • Room options at Mercure Hotel Raphael Wien include:

    • Double
    • Triple
    • Studio