Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).

If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of their parents. This must be presented even if a minor is accompanied by their parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

When booking more than 9 rooms, special conditions and supplements may apply.

Pets allowed for an extra charge per night. Dogs and cats welcome.

1 per room (up to 30 lbs). Pets cannot be left unattended. Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cleaning service in the apartments is not available on Sundays.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Em resposta ao Coronavírus (COVID-19), este alojamento está a tomar medidas de segurança e higienização adicionais.

Devido ao Coronavírus (COVID-19), este alojamento está a tomar precauções adicionais para proteger os seus hóspedes e funcionários. Consequentemente, alguns serviços e comodidades poderão estar reduzidos ou indisponíveis.

Devido ao Coronavírus (COVID-19), este alojamento segue medidas rigorosas de distanciamento físico.

Os hóspedes têm de cumprir com, pelo menos, um requisito para se hospedarem neste alojamento: certificado de vacinação completa contra o Coronavírus (COVID-19), teste PCR recente e válido com resultado negativo, ou certificado de recuperação recente do Coronavírus (COVID-19).

Licença número: 8745