Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.

Regarding Item Postage and Delivery

- The hotel cannot accept nor store any commercial goods, including goods purchased online (packages, boxes, bags, cartons, gifts or similar items) unless the recipient is registered and is staying at the hotel.

- Any delivery purchased online and arriving at the hotel during the guests' stay must be accepted and signed by the guest in person. The hotel cannot take any liability for payment, damage or loss of the delivery item on behalf of the guest.

- The hotel does not feature any storage space. Please notify the hotel in advance of the quantity of items expected and of any large-size items.

- For disposal of bulk items or large quantities of packaging / wrapping material the hotel reserves the right to charge additional fees.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

Por favor, informe the b akasaka-mitsuke com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.

Um imposto de acomodação por pessoa, por diária não está incluído no preço e precisa ser pago na acomodação.