• View
  • Garden
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms

Located a 15-minute drive from Kraków-Balice airport and a 30 minute walk to the Old Town, the 4-star Novotel Kraków City West offers its guests spacious, air-conditioned rooms with free internet. Each one has a private bathroom with a hairdryer. The rooms at Novotel Kraków City West have furniture in warm colours, and include a work area. An electric kettle, a safe and a fridge are also available in each room. A rich breakfast buffet is available in the mornings. Novotel Kraków City West's restaurant serves Polish and international dishes throughout the day. Guests can enjoy a modern lobby with a choice of plush seating coupled with a library and a dedicated kids corner. There is also a Novo2 Lounge Bar, where live music can be enjoyed. The Old Town is 4 km away from the hotel. The Kraków-Balice International Airport is 10 km from the Novotel.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Continental, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 large double bed
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
8.8
Value for money
8.5
Location
8.2
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Mattdinio
    United Kingdom United Kingdom
    The room was a decent size. The staff was friendly and there was good facilities in the hotel. My partner ordered roomservice and they said it was nice. Location was close to the concert I was going to at Klub Studio and it's potentially a good...
  • Borys
    Ukraine Ukraine
    First of all I am very grateful to all the personal and Hotel managers for helping to save my life. During my stay in the hotel I had a stroke. Thank you for active cooperation with emergency medical care. And thank you for allowing me to park my...
  • B
    Benjamin
    United Kingdom United Kingdom
    Clean & friendly only thing wish breakfast had been included, otherwise there was nothing negative about the stay or location

Hotel surroundings

Restaurants
1 restaurant on site

  • Novo Square
    • Cuisine
      European
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Novotel Kraków City West
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Bar
Bathroom
  • Private bathroom
Bedroom
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Badminton equipment
  • Kids' club
  • Cycling
  • Table tennis
  • Casino
  • Games room
Living Area
  • Desk
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs 65 zł per day.
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian
  • Ukrainian

House rules

Novotel Kraków City West takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Novotel Kraków City West accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Novotel Kraków City West

  • Yes, Novotel Kraków City West is popular with guests booking family stays.

  • Check-in at Novotel Kraków City West is from 16:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Novotel Kraków City West has 1 restaurant:

    • Novo Square

  • Guests staying at Novotel Kraków City West can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Novotel Kraków City West may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Novotel Kraków City West offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Games room
    • Table tennis
    • Casino
    • Kids' club
    • Badminton equipment
    • Swimming Pool
    • Fitness/spa locker rooms
    • Bicycle rental

  • Room options at Novotel Kraków City West include:

    • Double
    • Twin
    • Suite

  • Novotel Kraków City West is 1.8 miles from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.