Please be aware that the hotel provides separate Masjed Haram entrances for men and women. Men should use door number 24, while women should use door number 17. Please keep in mind that reservations booked without a credit card or with an invalid credit card must be re-confirmed with the hotel. The hotel reserves the right to cancel the reservation without notice after 6:00 PM on the day of arrival. The hotel is not liable for the absence of availability. Paid indoor basement parking is available on a first-come, first-served basis, and is subject to availability.

Please note the name on the credit card used for the booking should correspond to the name of the guest and must be presented for verification upon check-in. For reservations made by a third party or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Dar Al Hijra InterContinental, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of SAR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Please keep in mind that reservations booked without a credit card or with an invalid credit card must be re-confirmed with the hotel. The hotel reserves the right to cancel the reservation without notice after 6:00 PM on the day of arrival. The hotel is not liable for the absence of availability. Paid indoor basement parking is available on a first-come, first-served basis, and is subject to availability.

"Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements."

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知InterContinental Dar Al Hijra Madinah, an IHG Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。