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Get the celebrity treatment with world-class service at Crescendo Urban Stay - STAY 24h

Located in Hanoi, 3.6 km from West Lake, Crescendo Urban Stay - STAY 24h provides accommodation with a terrace, private parking, a restaurant and a bar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel each room includes air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, towels and a balcony with a city view. All units will provide guests with a fridge. Crescendo Urban Stay - STAY 24h provides a laundry service, as well as business facilities like fax and photocopying. Quan Thanh Temple is 4.9 km from the accommodation, while Hanoi Old City Gate is 5.4 km away. The nearest airport is Noi Bai International Airport, 18 km from Crescendo Urban Stay - STAY 24h.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.0
Cleanliness
9.2
Comfort
9.0
Value for money
8.8
Location
7.2
Free WiFi
9.5
High score for Hanoi
Low score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Marcel
    Malaysia Malaysia
    What a great stay we had. Location was so peaceful and the property in itself is very beautiful. Staff is super welcoming and friendly. Free bicycle they provided to the town was very convenient. We would love to come back to this place if we ever...
  • Johara
    United Kingdom United Kingdom
    Absolutely wonderful place to stay. It is so peaceful and relaxing here. Everything about Lua is great! The rooms are spacious and very comfortable. All of the staff are very friendly and helpful, especially the receptionists Kim & Vu who are...
  • Andrii
    Norway Norway
    Excellent in every way. Spacious, beautifully furnished and equipped. Very comfortable bed, and magnificent view of West lake. A lovely place to stay in an excellent location.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Crescendo Urban Stay - STAY 24h
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Private parking
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
  • Garden view
  • View
Outdoors
  • Sun terrace
  • Balcony
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Bar
    Additional charge
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs VND 49,999 per day.
    Transport
    • Public transport tickets
      Additional charge
    Reception services
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
      Additional charge
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
    Business facilities
    • Fax/photocopying
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Grocery deliveries
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Heating
    • Soundproofing
    • Car hire
    • Soundproof rooms
    • Lift
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
      Additional charge
    Accessibility
    • Upper floors accessible by elevator
    Languages spoken
    • English
    • Vietnamese

    House rules

    Crescendo Urban Stay - STAY 24h takes special requests - add in the next step!

    Check-in

    From 14:00 to 23:00

    Check-out

    From 00:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash Bankcard Crescendo Urban Stay - STAY 24h accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    FAQs about Crescendo Urban Stay - STAY 24h

    • Crescendo Urban Stay - STAY 24h offers the following activities / services (charges may apply):

      • Bicycle rental

    • Crescendo Urban Stay - STAY 24h is 3.1 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Crescendo Urban Stay - STAY 24h may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Crescendo Urban Stay - STAY 24h has 1 restaurant:

      • Restaurant #1

    • Check-in at Crescendo Urban Stay - STAY 24h is from 14:00, and check-out is until 12:00.

    • Room options at Crescendo Urban Stay - STAY 24h include:

      • Apartment
      • Suite