Get the celebrity treatment with world-class service at JW Marriott Hotel Hanoi

Boasting a modern architecture and an impressive facade, JW Marriott Hotel Hanoi welcomes guests with luxury guestrooms in the west of Hanoi. The 5-star hotel is located adjacent to a local lake next to the National Convention Centre. It offers a sparkling indoor swimming pool, meeting venues and 2 ballrooms, 5 on-site restaurants and a full-service spa centre. JW Marriott Hotel Hanoi is just 1 km from Kang Nam Tower and 4 km away from the Temple of Literature and the Ho Chi Minh Mausoleum and Museum. It takes 35 minutes to drive to Noi Bai International Airport. A flat-screen satellite TV, minibar and seating area are found in all air-conditioned rooms and suites. Private bathroom includes a bath or shower, hairdryer and free toiletries. Select rooms and suites boast lake views. Recreation facilities include an indoor pool, spa and fitness centre. A virtual concierge is available at the hotel, which also has business centre. Luggage storage facilities are provided at the 24-hour front desk. International cuisine is served at JW Café with a variety of cuisines including Vietnamese, Japanese, Korean and Mediterranean. Other dining options include light snacks at the Lounge, seafood at the French Grill and modern Japanese at Akira Back restaurant.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.3
Comfort
9.4
Value for money
8.7
Location
8.6
Free WiFi
9.2
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Z
    Bangladesh Bangladesh
    All the staffs are exceptionally nice and helpful, very clean rooms and all round the hotel and wonderful breakfast.
  • Chirunga
    Australia Australia
    Everything. This hotel and staff is absolutely fantastic.
  • Ramesh
    Malaysia Malaysia
    Staff were excellent, especially joy,Jenny and Henry from the John Anthony Cantonese restaurant

Hotel surroundings

Restaurants
7 restaurants on site

  • French Grill
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • JW Café
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lounge - Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kumihimo
    • Cuisine
      Japanese • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • John Anthony Cantonese Grill and Dimsum
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • JW Lakeside Gardens
    • Cuisine
      International • Grill/BBQ
    • Open for
      Lunch • Dinner • High tea
  • Cool Cats Jazz Club
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambiance
      Modern • Romantic

Facilities of JW Marriott Hotel Hanoi
Great facilities! Review score, 9.3

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Bicycle rental
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Themed dinner nights
    Additional charge
  • Movie nights
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Children's playground
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules

JW Marriott Hotel Hanoi takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
VND 993,300 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
VND 993,300 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash JW Marriott Hotel Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Hanoi

  • Yes, JW Marriott Hotel Hanoi is popular with guests booking family stays.

  • Guests staying at JW Marriott Hotel Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • Buffet

  • JW Marriott Hotel Hanoi has 7 restaurants:

    • JW Café
    • Cool Cats Jazz Club
    • John Anthony Cantonese Grill and Dimsum
    • The Lounge - Lobby Lounge
    • Kumihimo
    • French Grill
    • JW Lakeside Gardens

  • JW Marriott Hotel Hanoi is 4.3 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at JW Marriott Hotel Hanoi include:

    • Twin/Double
    • Double
    • Suite
    • Twin

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at JW Marriott Hotel Hanoi is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at JW Marriott Hotel Hanoi on this page.

  • The prices at JW Marriott Hotel Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • JW Marriott Hotel Hanoi offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Children's playground
    • Evening entertainment
    • Personal trainer
    • Live music/performance
    • Themed dinner nights
    • Bicycle rental
    • Fitness/spa locker rooms
    • Swimming Pool
    • Movie nights
    • Beauty Services
    • Cooking class
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes