Novotel Suites Hanoi offers accommodation in the New Urban Area of Hanoi. Offering a year-round outdoor pool, the property features an in-house restaurant and a bar. Indoor and outdoor playground areas are available for guests with children. Free WiFi access is available in all rooms. Keangnam Hanoi Landmark Tower, located 2.6 km from the property, is an 8-minute drive away and houses a shopping mall as well as a movie theatre. The property is also 2 km away from Indochina Plaza Hanoi. Noi Bai International Airport is 21 km away. Novotel Suites Hanoi offers airport shuttle services at an additional charge. The property offers a variety of accommodation options which range from studios to two-bedroom apartments. All room types are fully equipped with a kitchenette and international IPTV. The 24-hour front desk at the property is able to assist guests with currency exchange, ticketing and tour services. The 24-hour fitness centre allows guests to work out at their own convenience. Food Exchange Restaurant offers international buffet, while Gourmet Bar serves signature dishes. Alternatively, guests can choose to relax at the Rooftop Bar.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel Suites
Hotel chain/brand
Novotel Suites

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.4
Location
8.3
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Robert
    Australia Australia
    Very clean and comfortable, staff were very friendly and helpful
  • Mel
    Australia Australia
    A convenience store is only a short walk down the street and there are some nearby food options. Beds were very comfortable. Having a full kitchen was a great option if we had wanted to do some of our own cooking.
  • Alison
    Australia Australia
    Customer service was exceptional, facilities and breakfast excellent.

Hotel surroundings

Restaurants
1 restaurant on site

  • Food Exchange
    • Cuisine
      American • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Novotel Suites Hanoi
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Kids' club
  • Children's playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules

Novotel Suites Hanoi takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 981,750 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 981,750 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash Novotel Suites Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Suites Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel Suites Hanoi

  • Novotel Suites Hanoi offers the following activities / services (charges may apply):

    • Fitness centre
    • Children's playground
    • Kids' club
    • Steam room
    • Fitness/spa locker rooms
    • Swimming Pool
    • Happy hour
    • Fitness

  • Guests staying at Novotel Suites Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Novotel Suites Hanoi is from 14:00, and check-out is until 12:00.

  • The prices at Novotel Suites Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Novotel Suites Hanoi is 3.7 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Novotel Suites Hanoi has 1 restaurant:

    • Food Exchange

  • Yes, Novotel Suites Hanoi is popular with guests booking family stays.

  • Room options at Novotel Suites Hanoi include:

    • Apartment
    • Studio
    • Double