• We are a rustic Countryside Establishment with animals and a stretch of 600 meters of a reasonable dirt road to the property. We are rated 3-Stars, are self-catering by default, and are not a city type Monte Casino Establishment with shops, malls and buildings around us.

• On Saturday afternoon and evening, due to events, the Hlala Lapha pool area may not be available from 14H00 until late. The Wallow swimming pool is always available to guests.

• Refundable deposits may be required for group bookings.

• We do not operate a Restaurant, Hotel or bar, however, we do cater on request. Breakfasts can be ordered on arrival, however, if other meals are required such as lunch or dinner, let us know at least three days prior to arrival so that we can email you a menu.

• Last minute bookings can order breakfasts on arrival, however, no other meals will be available.

• We have charcoal and firelighters available to purchase, however, please bring your own wood.

• We do need to know if you are wanting to bring pets as we do not allow all breeds of dogs, or, all types of pets and not all our Units are pet friendly.

• Only paid guests are allowed on the property. If you would like additional day visitors to visit you, these need to be booked in by the Guest @ R200 per person and should leave by 21H00 for security reasons. No more than 2-day visitors are allowed per booking.

• If you want to bring a small docking station, or, blue tooth speakers, no more than 400 mm x 300 mm, will be allowed and to be played at all times at a reasonable level determined by the Host. Absolutely NO speakers, microphones, sound systems or thundering music out of a vehicle, are allowed on the property by guests or events, in consideration of all other guests and the surrounding countryside neighbourhood.

• Consider other guests by not talking loudly, shouting or hooting, Turn off all music at 24H00. No music allowed during the morning but enjoy the tranquility and singing of the birds.

Informá a Hills and Dales Accommodation con antelación tu hora estimada de llegada. Para hacerlo, podés usar el apartado de pedidos especiales al hacer la reserva o ponerte en contacto directamente con la propiedad. Los datos de contacto aparecen en la confirmación de la reserva.

Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. El alojamiento se pondrá en contacto contigo después de reservar para darte las instrucciones.

El horario de descanso es entre las 22:00:00 y las 14:00:00.

Los huéspedes menores de 18 años solo pueden hacer el check-in si están acompañados por su padre, madre o tutor legal.