Reception opening hours from September to June: from 09:00 to 12:00 and from 16:00 to 19:00. It is closed on Wednesday all day and on Sunday afternoon. Reception opening hours in July and August: every day from 09:00 to 12:00 and from 16:00 to 19:00. If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. The outdoor swimming pool is open from April to September, weather permitting. Reservations can be made at the property for the spa and wellness centre, and it is subject to availability. Please note that for Flexible Rates, a prepayment of 100% of the total price will be charged directly after booking. For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge. Please note that when travelling with pets, the property can only accommodate one pet at an extra cost of EUR 10 per night upon prior confirmation. If you need an accommodation suitable for guests with disabilities, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A security deposit of EUR 300.0 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.